Annual Report, PC Network Manager 2016


PC Network Manager’s 2016 Report

 

  • 2016 Summary:

LION continues to add innovative services and expand its membership. Our team supports the numerous networks, computers and a variety of library systems residing at 37 buildings. The equipment includes: 1101 computers, over 200 printers, 90 Wi-Fi routers/access points and an array of network hardware. I completed 238 work orders onsite at the libraries during 2016. Lion staff installed a total of 139 new computers and chrome boxes this year.

  • Project Highlights:

January, February- We brought new member, Levi Coe Library (ML), onboard. I setup Faronics cloud updater for ME, WA, NW, and GU. This automatically updates browsers, java, and flash on public PCs weekly. I installed a new Centos web server in our data center.

March, April and May- We upgraded (125) library PCs to windows 10. I installed (18) new computers at EL and upgraded their print management system.

June, July and August- We spent considerable time addressing Windows 10 issues. Lion setup computers and equipment for the new WA collaboratory. The Envisionware systems at MD were upgraded. The Faronics server at NW was upgraded.

September, October and November- I focused on installing chrome box opacs. I replaced the Envisionware server at ME. LION begin supporting a group of NH PCs. The Faronics servers at WA, ME, GU were upgraded to version 8.35. We replaced servers at MA… their SAM server (smart access manager) PC reservation and print management. We also replaced their domain server with a Synology NAS unit.

  • Library Computers:

438 staff computers – LION’s PC replacement plan allocates new computers to members based on their quantity of Sierra ILS ports. We also install additional computers, printers, network devices purchased by member libraries. In addition to installing new computers, we fully reload and redeploy existing computers.

547 public internet computers – We consult with library staff to custom configure the patron computers for each individual library. The configurations are locked down for patron privacy and to protect the integrity of the computer. Annually, LION schedules a maintenance project to update all software, including any reservation/print management systems within the library. The active reservation/print management systems at the libraries include – Envisionware, Cassie, SAM, TLM, and PQM. Servers running Faronics Deepfreeze for public computer security are installed at GU, ME, WA, OS, NW, and HM.

116 OPAC (catalog only PCs) – We are replacing all opacs with a chrome box “mini PC” unit. They are configured with a lion catalog kiosk app. This widespread replacement will retire 100 PCs still running windows xp. These small devices conserve energy, using 85% less than the current opac PCs.

 

Respectfully Submitted,

Matt Beardsley, PC Network Manager

 

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